Refund Policy Exchange Policy
We’re happy to exchange items.
- Initiate exchange: Contact us within 7 days after receiving your order.
- Return shipment: Ship the item back to us within 14 days of delivery.
Returns & Cancellations
We don’t accept returns or cancellations for most orders.
However, please reach out to us if you encounter any issues.
Non-Returnable/Exchangeable Items
Due to their nature, we cannot accept returns or exchanges for:
- Customized or personalized orders
- Perishable goods
- Digital downloads
- Intimate items (for health and hygiene reasons)
Return Conditions
Shipping: Buyers are responsible for return shipping costs.
- Condition: Items must be returned in their original condition. Any loss in value due to damage will be the buyer’s responsibility.
